Due to a power loss issue, Ford is recalling 49,000 electric Mustang Mach-E SUVs.
Due to a potential power loss issue, Ford is recalling roughly 49,000 electric Mustang Mach-E SUVs and has instructed dealers to cease selling the ones they already have on their lots.
The issue is caused by a high voltage battery main contactor that, after using a DC rapid charger or several wide open accelerator pedal events, can overheat and either stay stuck open or weld shut.
Ford stated in documents submitted to the National Highway Traffic Safety Administration that if the contactor opens while the vehicle is moving, “a powertrain malfunction warning light will be illuminated and the vehicle will display “Stop Safely Now” in the cluster when the vehicle experiences an immediate loss of motive power” (NHTSA).
“A powertrain failure warning light will be triggered on the following drive cycle, coupled with a no start situation, should the contactors weld shut while the vehicle is in motion.”
The regular range and extended range batteries for the Mustang Mach-E can be charged from 10 percent to 80 percent full in as little as 38 minutes and 45 minutes, respectively, using high voltage DC fast charging stations.
A study of warranty claims revealed 286 that had an open or welded connection, but no accidents or injuries connected to the problem. Ford was made aware of the power loss issue in April.
The impacted Mustang Mach-Es are precisely 48,924 of the units produced between May 27, 2020, and May 24, 2022.
Current owners will be able to upgrade their vehicles either over the air or by going to their dealer’s thanks to a software solution that is now being developed.
Owners will begin receiving notices in the mail on July 18, but they may also get additional information by visiting www.nhtsa.gov or calling the NHTSA vehicle safety hotline at 1-888-327-4236 (TTY 1-800-424-9153).